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Privacy Policy

This policy is effective as of 16 August 2025.

Hyperleadz (“Hyperleadz,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our websites, products, and services, including https://www.hyperleadz.com (the “Site”) and any related tools, forms, or communications (together, the “Services”). It is our policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate.

Please read this Privacy Policy to understand our policies and practices regarding your Personal Information and how we will handle it. If you do not agree with our policies and practices, do not use the Platform. By accessing or using the Platform, you agree and consent to this Privacy Policy.

Information we collect

We collect information you provide directly and information collected automatically when you use the Services.

  • Information you provide: name, email address, phone number, company name, message content; form and booking details; support requests; survey responses; preferences; and any other data you choose to share.
  • Automatically collected information: device and browser data, IP address, pages viewed, referral URL, timestamps, approximate location, and cookie identifiers. We may use cookies, pixels, and similar technologies to operate and improve the Services.

How we use your information

We use your information to:

  • Provide, operate, secure, and improve the Services.
  • Communicate with you about your account, appointments, updates, confirmations, alerts, and support.
  • Send marketing communications in accordance with your preferences (you can opt out at any time).
  • Conduct analytics, research, and performance measurement to improve user experience.
  • Comply with legal obligations, enforce our terms, and protect our rights and users.

Cookie Policy

This cookie policy (“Policy”) describes what cookies are and how Website Operator (“Website Operator”, “we”, “us” or “our”) uses them on the our website and any of its products or services (collectively, “Website” or “Services”).

You should read this Policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

What are cookies?

Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”).

Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.

Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting our Website or using our Services.

Cookies may be set by the Website (“first-party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”). These third parties can recognize you when you visit our website and also when you visit certain other websites.

What type of cookies do we use?

Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.

Functionality cookies

Functionality cookies let us operate the Website and our Services in accordance with the choices you make. For example, we will recognize your username and remember how you customized the Website and Services during future visits.

Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the Website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website.

Social media cookies

Third-party cookies from social media sites (such as Facebook, Twitter, etc) let us track social network users when they visit our Website, use our Services or share content, by using a tagging mechanism provided by those social networks.

These cookies are also used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our and social networks’ privacy policies. We will not collect or share any personally identifiable information from the user.

What are your cookie options?

If you don’t like the idea of cookies or certain types of cookies, you can change your browser’s settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit
internetcookies.org

Opt-In SMS Information

Hyperleadz does not sell, rent, or share your opted-in SMS information or mobile phone number with third parties or affiliates for marketing or promotional purposes. We may share your information only with trusted service providers who support our SMS program (for example, message delivery, customer support) under confidentiality obligations, or when required by law.

By providing your phone number and opting in (for example, by checking a consent box on our forms, booking pages, or texting a keyword to our number), you agree to receive SMS text messages from Hyperleadz. These may include appointment reminders, confirmations, service-related alerts, account updates, review requests, and occasional promotional offers.

  • Message frequency: varies.
  • Cost: message and data rates may apply.
  • Opt-out: reply STOP to unsubscribe at any time.
  • Help: reply HELP for help, or contact support@info.hyperleadz.com or +1 (518) 333-7190.
  • Consent: your consent to receive SMS is not a condition of purchase.

How we share infromation

We do not share personal information except as described here:

  • Service providers: we share information with vendors that help us operate the Services (e.g., hosting, communications, analytics, customer support). These providers may only use your information as instructed by us.
  • Legal, safety, and compliance: we may disclose information to comply with laws, regulations, legal processes, or enforceable governmental requests; to enforce our terms; or to protect rights, property, or safety.
  • Business transfers: if we are involved in a merger, acquisition, or sale of assets, information may be transferred to the relevant third party subject to this Policy.

We do not sell personal information.

Data retention

We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on the type of data and purpose of use.

Data security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices

  • Email marketing: you can unsubscribe using the link in our emails.
  • SMS: reply STOP to opt out; reply HELP for help.
  • Cookies: adjust your browser settings to refuse or delete cookies.
  • Access/Update: contact us to access or update your information.

If you are in a region that grants specific privacy rights (such as GDPR or CCPA/CPRA), you may have additional rights, including access, deletion, correction, portability, and restriction of processing. To exercise these rights, contact us at support@info.hyperleadz.com.

Third-party links

The Services may link to third-party websites or services we do not control. We are not responsible for their content or privacy practices. Review their privacy policies before providing any information.

Changes and amendments

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date above. Your continued use of the Services after changes signifies acceptance.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

Contacting us

If you have questions about this Privacy Policy or our privacy practices, contact: